Privacy Policy
Effective Date: June 17, 2026
At MK Freight Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our auto transport brokerage and logistics services.
1. Information We Collect
We may collect the following types of information when you use our services:
- Full name
- Phone number
- Email address
- Company name and business information
- MC Number (Motor Carrier Number) and DOT Number
- Vehicle details (make, model, year, and condition)
- Pickup and delivery locations
- Shipment details, route information, and broker-carrier contracts
- Any information you provide through forms, contracts, email, or communication
This information is collected when you:
- Request car hauling quotes or utilize our brokerage services
- Contact us via phone, SMS, email, or website
- Complete carrier onboarding forms or customer service agreements
- Submit vehicle transport requests or logistics inquiries
2. How We Use Your Information
We use your information strictly for business and operational purposes, including:
- Facilitating vehicle transport brokerage and matching shipments with certified carriers
- Communicating load assignments, vehicle tracking, and scheduling updates
- Contacting drivers, carriers, shippers, and clients regarding logistics operations
- Providing customer support and real-time transit updates
- Processing freight quotes and service requests
- Managing billing, invoicing, and administrative functions
- Improving our brokerage services and operational efficiency
3. Data Sharing and Disclosure
MK Freight Solutions respects your privacy and does not misuse your data.
- MK Freight Solutions does not share, sell, or rent your mobile phone number or any personal information collected through SMS messaging with third parties for their marketing purposes.
- No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. The phone numbers we collect and the consent we received will not be shared with 3rd-party providers.
4. SMS Communication & 10DLC Compliance
By providing your phone number and opting in, you consent to receive SMS messages from MK Freight Solutions for vehicle dispatching, brokerage coordination, and logistics-related communication.
Types of Messages You May Receive:
- Load assignments, carrier confirmations, and rate confirmations
- Pickup and delivery instructions for vehicle transport
- Scheduling updates, delays, and ETA changes
- Operational alerts, transit updates, and issue resolution
- Quote requests and service updates
Message Frequency:
Message frequency varies between (10-50)/day depending on active loads, vehicle transit status, and business operations.
Message & Data Rates:
Standard message and data rates may apply based on your carrier.
Opt-Out Instructions:
You may opt out at any time by replying STOP to any message.
Help Instructions:
Reply HELP for assistance.
Consent:
Consent to receive SMS messages is not a condition of purchase or service.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. This includes data encryption, secure servers, and restricted access to sensitive client and carrier information.
6. Your Rights
You have the right to request access to your personal information, request correction or deletion of your data, or opt out of SMS communications at any time. You may also request a copy of the data we hold about you or restrict the processing of your personal information. To exercise these rights, please reach out to us using the contact details below.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
8. Contact Information